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Privacy Policy

Introduction

This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy.

 

Your information belongs to you

  • We carefully analyse what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. Our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.

  • If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.

Why we process your information

We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your purchases using the Shopify platform) or for contacting you or dealing with an enquiry.

Your rights over your information

We believe you should be able to access and control your personal information no matter where you live.

Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may ask to see documentation verifying your identity, which we will discard after verification.

If you are not happy with our response to a request, you can contact us to resolve the issue. You also have the right to contact your local data protection or privacy authority at any time.

How we use “cookies” and other tracking technologies

We use cookies and similar tracking technologies on our website and when providing our services. This is used to remember items in your cart, enable your shopping experience and to provide analytic services to help us improve our site. Analytics services do not store personally identifiable information about you.

How you can reach us

If you would like to ask about, make a request relating to, or complain about how we process your personal information, you can contact us by email at: sales@scottishshellfishcompany.com

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